Cancellation & Rescheduling Policy

Your appointment time is reserved exclusively for you. In order to maintain the highest level of service and respect for both our clients and practitioners, we kindly ask that any changes or cancellations be made at least 24 hours in advance.

Cancellations or reschedules made within 24 hours of your appointment, as well as missed appointments, will incur a $50 fee.

We deeply value your time and ours. This policy allows us to offer each guest the care and attention they deserve. Should an emergency arise, please contact us directly — we will always do our best to accommodate with understanding and grace.

Thank you for honoring our time and commitment to your wellness journey.

The information on this website, including articles authored by healthcare professionals, is for general information purposes only, does not constitute medical advice, and is not intended to be relied upon for medical diagnosis or treatment. If you are experiencing an emergency, contact 911 or contact a medical provider immediately. Consistent with Skin City Lab website privacy policy, Skin City Lab is not responsible for privacy practices or the content found at links to other websites.